Jimmy Jazz in Killeen, TX Open now

Reviews about Jimmy Jazz

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  January 17, 2019, by Ole’ Tavz
  This review is not in reference to the Killeen Mall store but to the main Online store rather... Their service when you want to BUY something is superb and friendly but when you need to return an item OHHHH BUDDY!!! Let me tell you, I bought some Ralph Lauren Polo hats for $42.00 each cause I like Polo but when they arrived they look SO FAKE!!! like straight out of china or korea type of clothing and one of them looked like it was already returned because it didnt have any labels and just a white sticker with a item # on it, So I believe that Jimmy Jazz is actually buying fake stuff and FOOLING ALL OF US. Am from Brooklyn NY and I used to shop over at their stores all the time and it was legit and good quality but from the ONLINE STORES I would double guess myself. SO anyways it took me 4 days of calling back to back to find out why my return labels were not send to my email on time. SO today i had it with them, I asked for the Supervisor and no supervisor was available because the customer service lady is THE SUPERVISOR!!! WOW!!! really!!! AM just saying this is crazy. All am saying why cant they be like AMAZON, which send me my labels in like 2 hours and returned my money to my account within 48 hrs. I love amazon. but as far as Jimmy Jazz you guys should be very carefull as to what you buy and make sure you dont have to return anything cause your Blood pressure might go off. have a bless day yall